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HOW DO YOU KNOW
IF YOU SHOULD CALL ME?
I treat all my
clients as if the money they're spending with me is the last money they
have on earth, and if we fail then they're probably out of business. I
specialize in high-technology, tear-out-your-throat advertising. With
all due respect to mythology, my three muses are warriors, not prancing
nymphs. My gallery of ads, and even the stuff my clients didn't
have guts enough to run, should indicate whether or not we'll hit it off.
FAST, GOOD, CHEAP.
TRADITIONAL AD AGENCIES OFFER YOU ANY TWO. WITH ME YOU GET ALL THREE OF
MY SAMURAI MUSES.
Normally, an ad
agency offers two of the above options. You want it fast and cheap, it
ain't gonna be so good. You want it good and cheap, measure time in seasons.
You want it fast and good, be prepared to pay. If you are prepared to
let me share in a home run (namely, stock options, warrants, etc.), you
can get all three: fast, good and dirt cheap. If I'm still around to vest
my options, then we all laugh our way to the bank. How can I do this,
while other advertising agencies can't?
Friend and fellow
advertising hired gun Paul Pease (now in Beaverton, OR) once wrote his
masters thesis on "Why Ad Agencies Get Fired." I met Paul the year I began
my one-man agency, and owe him a real debt of gratitude. He listed the
two main reasons ad agencies get canned. He didn't know it, but they predict
the failure of one business model in favor of mine. The reasons:
1. ACCOUNT TEAM TURNOVER:
The account team's job is to protect the "creative geniuses" from
the client. Good account reps are hard to come by, and tend to change
jobs frequently. The poor client is retraining a new account team every
few months, because either the old team got promoted or left the company,
or the team is so junior that the client insists upon a change.
2. THEY THINK THE AD AGENCY
MAKES TOO MUCH MONEY: With all outside services being marked up
by 17.5%, and with media commissions of up to 15%, one teensy weensy
creative effort can make an agency hundreds of thousands of dollars.
I've solved those problems,
which not only accounts for why my clients get all three samurai (good,
fast and cheap), but then also explains why I've been able to maintain
extremely long-term client relationships:
1. I AM THE ACCOUNT TEAM
AS WELL AS THE CREATIVE TEAM. Rick Bennett has no employees. Of
course, this has several disadvantages. When you throw out one of my
ideas, you have to work hard not to hurt my feelings, and I have to
work hard not to insult your mother to your face. But if the chemistry
is right, I'll go away and come up with better ideas than the ones your
turned down. And you can have confidence that I haven't plagiarized
the next ideas from those discarded by another client.
2. UNTIL MY STOCK OPTIONS
VEST, THE ONLY MONEY I MAKE IS A CREATIVE FEE: All outside expenses
incurred are billed to you at cost. In fact, where possible I have the
invoice sent directly to you. I make no media commissions. Instead,
I instruct the publications in which you advertise to bill you "net,"
which means the 15% commission is passed on to you. And after we agree
on my creative fee (usually $5,000 per ad, always paid in advance),
I'll keep giving you creative concepts until you decide on one you like.
I learned this last part from my mentor, the man who taught me everything
I know about go-for-the-throat advertising: Tony Schwartz. Tony is the
genius who created the famous Daisy ad that destroyed Barry Goldwater's
presidential candidacy in 1964. The commercial aired just one time --
on CBS -- yet so perfectly portrayed Goldwater as the one most likely
to "push the nuclear button," that nothing could save him. I hired Schwartz
when I was part of a four-person steering committee assigned by Massachusetts'
high-tech companies to pass a tax-limitation initiative in 1980. During
the process, Tony and I became friends, and he taught me how to kill
for a living [our initiative passed with 60% of the vote!]. In any event,
I DO MAKE SOME SERIOUS MONEY if you've kept me around long enough for
my stock options to vest. Then we ALL have a great payday.
It's a good thing I didn't
win my 1978 race for the US Congress -- I sold the electronics company
I founded and used the proceeds to try and "buy" a congressional seat
-- because I wouldn't have gone into advertising and I wouldn't have met
Tony. Of course, quite a few of my clients' competitors would gladly contribute
to my political campaign now, just to get me out of their hair. Genghis
Khan is alive and well, and regularly riding a different kind of steed
across the windswept planes of technological desolation.

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